If you are not safe Call 9-8-8 Text 9-8-8 911
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Equipped With Agency

The Crisis Response Sequence

Call 911 if they are not safe, then stay.

Stay. Reduce. One step.

Straight to the steps

Use it when

The steps

  1. SAFETY FIRST. Is this person safe right now? If no — call 911 immediately. Stop here.
  2. STAY. Do not leave them alone. Your presence is the most important stabiliser available.
  3. REDUCE STIMULATION. Lower voices, reduce movement, minimise demands. The nervous system needs input reduced, not increased.
  4. SIMPLE LANGUAGE ONLY. Short sentences. No analysis. No advice. "I'm here. You're not alone. We're going to do one thing at a time."
  5. ONE STEP. What is the single next physical action? Not a plan — a step. "Let's sit down together."
  6. CONTACT SUPPORT. If this exceeds what you can manage alone — call or text 9-8-8, or 911 if there is immediate danger. A trusted person as well, never instead.
  7. NO FORCED MEANING. Do not ask why. Do not attempt to resolve the crisis through conversation. Stabilise first.

What to expect

You may not be able to calm them, and that is not the job. Staying, saying little, and reducing what is coming at them is the intervention. If it goes past what you can hold on your own, that is what the numbers are for.

If this isn't the one

Where it comes from

Prefer it one step at a time? The same protocol as a guided runner in the app, which also keeps a private record if you want one.

This is one of the tools a seventeen-session series teaches, ninety minutes at a time, in a room of six to twelve people. It is peer-facilitated, free to host, and every handout and worksheet it uses is free to take.

Where this one comes from

You have just run one protocol. Behind it is one idea: everything you do is paid for out of a single account, and almost nothing is charged at the moment you do it — which is why the fifth repetition is worse than five times the first, and why a bad night does not present its bill until the following afternoon. Shoulder the Bill is that argument as one continuous read, written out of a workplace injury and the four years afterwards. The manual is the one you open at a page. The Workbook is the one you write in.

three books, one system →

Check what stayed 3 questions

Answer in your own words, out loud or on paper. Nothing is scored, nothing is marked, and nothing is stored — this is for noticing what you have, not for anybody to grade.

  1. What has to be true of the other person, and of your own position, before this is the sequence to run?

    What the material says

    Somebody else is not safe and you are the one who is there.

    Where this comes from — Use it when

  2. You have established the person is safe right now. What is the second step, and what does it say your presence is?

    What the material says

    Do not leave them alone. Your presence is the most important stabiliser available.

    Where this comes from — The steps

  3. There is a step forbidding one question and one activity. What is it called, and what does it forbid?

    What the material says

    NO FORCED MEANING. Do not ask why.

    Where this comes from — The steps